MindSchool · Legal

Privacy Policy

This Privacy Policy outlines how the Mind School platform collects, uses, shares, and protects your personal data. Effective for all learners and Indian residents.

Effective2025
JurisdictionIndia · Delhi
Grievance OfficerShashank Sharma

Section 01

Information We Collect

We collect only what's needed to deliver a great learning experience. Here's what that includes:

Personal Information:

Name, email address, contact details, age, gender, location, or any other data voluntarily submitted during registration.

Sensitive Personal Information:

Passwords, financial data (except truncated card digits), health data, or anything defined under India's applicable privacy laws. We handle this with the highest care.

Non-Personal Information:

Browser data, IP address, referral sources, time spent, device info, and cookies.

Cookies: We use cookies to enhance your experience. You can disable cookies in your browser settings, but some features of the Platform may not function as intended.

Section 02

How We Use Your Information

We collect information for the following purposes:

  • To allow access to courses and content on the Mind School platform
  • To communicate about course updates, feedback, and support
  • To improve course quality and Platform performance
  • To ensure legal compliance and detect misuse
  • To personalize your learning experience

We do not sell or trade your personal information. Aggregated and anonymized data may be shared with service partners for operational purposes only.

Section 03

Your Rights as an Indian Citizen

As per the Personal Data Protection Bill (PDPB), you may exercise the following rights:

Right to Confirmation & Access

Know exactly what personal data we hold about you and how it's being used.

Right to Correction

Rectify any incorrect, outdated, or incomplete data in your account.

Right to Erasure

Request deletion of your account and associated personal data from our systems.

Right to Restrict Disclosure

Prevent certain sharing of your data with third parties in specific circumstances.

These rights can be exercised via your user dashboard or by contacting us at support@shashankayur.com.

Section 04

Data Storage & Security

Your data is stored securely on servers based in India, hosted through AWS. We maintain strong encryption, access control, and technical safeguards to protect your information.

Your data is only accessed by authorized personnel or trusted vendors bound by confidentiality agreements. We continuously monitor for unauthorized access or breaches.

Section 05

Data Retention

We retain your data only for as long as necessary to:

  • Deliver course content and track your learning progress
  • Comply with legal obligations under Indian law
  • Improve or personalize your learning journey

If your account is inactive or deleted, we may retain anonymized data for analytical or legal purposes. Personally identifiable information is removed upon verified deletion requests.

Section 06

Public Forums & User Contributions

Any comments, messages, or posts made in live sessions, feedback forms, or discussion groups are voluntary and may be visible to other learners. Please exercise discretion and refrain from posting sensitive personal information in these areas.

Mind School is not responsible for any personal data you choose to share publicly within the platform's community spaces.

Section 07

Third-Party Services

We may link to or use other platforms (e.g., payment gateways, video conferencing tools, productivity apps) for operational purposes. These platforms have their own privacy policies which you should review independently.

We are not liable for the data practices of these third-party services. We only share the minimum data required for them to function correctly.

Section 08

Payment Processing

We use secure, trusted third-party payment gateways to process all transactions. No sensitive card or bank information is stored on our servers. All payment data is handled directly by the respective payment processors under their own security standards.

Section 09

Children's Privacy

Our platform is intended for users above 18 years of age. Learners between 13–18 must have verified parental or guardian consent to use this platform.

We do not knowingly collect personal data from minors under 13. If we become aware of such data, it will be deleted promptly. Parents or guardians may contact us to request deletion.

Section 10

Changes to This Policy

We may update this Policy from time to time to reflect changes in our practices or legal requirements. Any significant change will be posted on the Platform with a revised date.

Continued use of the Platform after such changes implies your consent to the updated Policy. We encourage you to review this page periodically.

Section 11

Contact & Grievance Redressal

For any questions, concerns, or complaints regarding this Privacy Policy, or to exercise your data rights, please contact our Grievance Officer:

Grievance OfficerShashank Sharma

Email: support@shashankayur.com

support@shashankayur.com →

We aim to respond to all privacy-related queries within 30 days of receipt.

Namaskaram, Team Shashank Ayur